Your data
Delete your account & data
This page explains how to request deletion of your Versepond account and the data associated with it. It applies to OneApp Hymnals and Versepond’s individual hymnal apps (e.g. Nyimbo za Kristo, SDA Hymnal, Wende Nyasaye, Christ in Song).
Delete your account from the app
The fastest way is from inside the app:
- Open your Versepond app and make sure you’re signed in.
- Open your profile / account (tap your avatar or the account menu).
- Choose Delete Account.
- Confirm. Your account and its associated data are then removed.
Can’t open the app?
If you can no longer sign in, email mutzintl@gmail.com (or call/WhatsApp +254 118 701280) from the address on your account and ask us to delete it. We may ask you to verify ownership of the account before we proceed.
What gets deleted
When your account is deleted, we remove:
- your sign-in identity (email address and account credentials);
- your profile (name and internal user ID);
- your entitlements and app settings (access grants, preferences, sync data).
What may be retained
Some records are kept only where we must, and are not used to identify you in the app:
- Purchase & transaction records held by Google Play (for purchases made through the Play Store) are governed by Google’s own policies and are not ours to delete.
- Records we are required to keep for legal, accounting, tax, or dispute-resolution purposes are retained only for as long as the law requires, then deleted.
Timeline
In-app deletions take effect immediately. Deletion requests sent by email are actioned promptly and completed within 30 days, except for the limited records noted above.
For more detail, see Account Deletion & Your Data and our Privacy Policy.