Versepond

Privacy Policy

Effective date: 2026-07-21 · Last updated: 2026-09-16

This Privacy Policy explains how Versepond Digital (a sole proprietorship registered in Kenya, “Versepond”, “we”, “us”) collects, uses, shares, and protects personal data when you use the Versepond website and our products (Versepond Hymnals, and future Versepond lines), together the “Services”. We are the data controller for your Versepond account, which is shared across all Versepond products.

1. Who we are

Versepond Digital, P.O. Box 22709-00100, Nairobi, the Republic of Kenya. Privacy contact: support@versepond.com · +254 118 701280. Data protection contact: support@versepond.com · +254 118 701280.

2. The data we collect

  • Account data — when you create or sign in to your Versepond account: your email address, and (if you use Google sign-in) the basic profile Google returns (name, email, account identifier). We assign you a stable internal user ID.
  • Subscription & entitlement data — what you are entitled to, the originating store or payment rail, and subscription status. We store entitlements keyed to your account.
  • Payment data — payments are processed by Google Play billing. We do not receive or store your payment card details; we receive confirmation of payment and the resulting entitlement.
  • Usage data (Versepond Hymnals) — counts of how the app is used, so we can see where it helps and where it gets in the way. What we count: that the app was opened; that you reached a feature that needs a subscription, which one, and from where in the app; that the subscriptions screen was opened and which plan you looked at; that you started a purchase, whether Google Play’s payment screen appeared, and how it ended (completed, cancelled, or failed and at which step). We do not record which hymns you read, what you search for, or any text. How it is keyed: to a random install identifier that the app creates on your device the first time it runs. It is not your device’s ID or advertising ID, it is not linked to any other identifier, and reinstalling the app creates a new one. Signed out or signed in, the counting is the same; when you are signed in we record only that you were signed in — never which account. Counts are added up on your device and sent to us as daily totals, not as you use the app. This data is not used for advertising and is not shared with anyone. We also keep crash diagnostics (app version, general device type) through Firebase Crashlytics. Where we adopt analytics on the website we aim to use cookieless analytics (see our Cookie Notice).
  • Advertising data — our apps may show ads (currently via Google AdMob using test configurations pre-production). Ad SDKs may process device identifiers per their own policies.
  • Your library (Versepond Hymnals):
    • Favourites and collections: the hymns you add, and each collection’s name, description and hymn order. They are saved to your account and kept in sync across your signed-in devices.
    • History and app state: recently played, most played, recently viewed hymns, reading history, bookmarks, search history, where you last were, and playback state. These are kept in backups stored with your account, one per hymnal.
    • Where it’s used: your library stays within Versepond Hymnals and is not used for advertising.
  • Shared collections — when you share a collection, we save a copy of it: its name, description, and the hymns in it (hymnal, number and title), with the date it was shared. The copy is reachable through a link that is hard to guess. Anyone who has the link can view the copy — in the app or on our website, signed in or not. The copy does not show your name or email address. It keeps an internal reference to your account so that only you can remove it. Later changes to your collection do not change a copy you have already shared.
  • Data you bring over from the Song Logic NZK app — Versepond Hymnals can bring your data over from the Song Logic NZK app (listed on Google Play as Nyimbo Za Kristo | Sheet Music).
    • Finding your account: after you sign in with Google, we check whether that app has an account with the same verified email address. You can also start the move from inside that app with Move my data to Versepond, which gives you a one-time link. The link expires after 7 days, and only the first Versepond account to use it can claim it.
    • Before anything is copied: we read that account’s favourites, playlists, worship sessions and play history to show you what we found. Nothing is added to your library unless you agree.
    • If you agree: favourites join your favourites; playlists and worship sessions become collections; play history is merged into your history. Nothing is removed from the Song Logic NZK app.
    • What we record: that the check or import happened; the number of items found and brought over; the identifiers of what was imported (so a later check never brings back something you deleted); the dates; and the identifier of the Song Logic NZK account it came from. For a one-time link we also keep a one-way hash of the link code and which Versepond account used it.
  • Comments — if you post a comment on a hymn in Versepond Hymnals: the text of the comment, the display name you chose for commenting, the hymn it belongs to, and when it was posted or edited. Comments and your display name are public — visible to everyone who opens that hymn’s comments, including people who are not signed in. To keep comments safe we also keep moderation records: automated screening results, reports made about a comment (and by whom), users you have blocked, and any warnings, strikes, mutes or bans applied to your account. Only signed-in members can comment; each member accepts the commenting rules once before their first comment.
  • Support communications — what you send us when you contact support.

3. How we use it

To provide and secure your account; deliver and sync your entitlements across devices and the web; keep your library (favourites, collections and history) in sync and backed up; let you share collections; bring your data over from the Song Logic NZK app when you ask us to; process subscriptions; operate, maintain, and improve the Services; provide support; comply with legal obligations; and (where applicable) show ads.

Usage data is used for one thing: to understand, in aggregate, where people get stuck — for example how many reach a paid feature and stop, or how many start a purchase and do not finish, and whether that happens before or inside Google Play’s payment screen — so that we can fix the right thing and price fairly. It is never used to build a profile of you, to target advertising, or to make decisions about your account.

Marking scores with your account. Musical scores are delivered as personal copies. When you open one we render your account email and a short code derived from your account into the page itself, so that a copy shared outside our Terms can be attributed. Two consequences worth being explicit about: a score file you pass to someone else discloses your email address to them, and because the mark is written into the file, it stays in any copy you keep. We use it only to identify the source of a copy where we reasonably believe our Terms have been breached. See Terms of Service §3.1.

Where the Kenya Data Protection Act, 2019 and/or GDPR-style laws apply, we rely on: performance of a contract (providing your account, subscriptions, library sync, sharing, and the Song Logic NZK import you ask for), legitimate interests (securing and improving the Services, counting app usage in aggregate as described in §2 so we can see where the app gets in the way, marking scores so shared copies are attributable, and checking whether you have Song Logic NZK data to bring over so we can offer it), consent (where required, e.g. certain analytics/ads, and your agreement before an import), and legal obligation.

5. How we share data

  • Service providers / processors: Google Firebase (authentication, database, hosting, functions), Google Play (billing), and Google AdMob (advertising) — each processing data on our behalf or per their own policies.
  • Across Versepond products: your identity and entitlement travel with your one account; product content/data stays separated per product line.
  • With other users: comments you post, together with your commenting display name, are shown to all users of the relevant Versepond Hymnals app.
  • With anyone you give a share link to: the shared copy of a collection (name, description and hymns) can be viewed by anyone who has its link, and they can pass the link on.
  • Nothing else about you is shown to other users.
  • Legal / safety: where required by law or to protect rights and safety.
  • We do not sell your personal data.

6. International transfers

Some processors (e.g. Google) may process data outside the Republic of Kenya. Where required, we rely on appropriate safeguards for such transfers.

7. Retention

We keep account and entitlement data, and your library (favourites, collections and history backups), for as long as your account is active. You can delete your account at any time (see §9).

  • Shared collection copies stay available through their link until you remove them or delete your account.
  • Song Logic NZK import records are kept while your account is active. They are what stops the offer repeating, and stop something you deleted after importing it from coming back.
  • Usage data — the daily records for each install identifier are deleted after 90 days. Only daily totals across all installs, which contain no identifier at all, are kept after that. Because usage data is keyed to the install identifier and not to your account, deleting your account does not delete it, and it cannot be looked up by account; it ages out on its own.

Deleting your account does not erase every record that mentions you, and we cannot promise that it will. Where the law requires us to keep something — chiefly billing and transaction records for tax, accounting and dispute-resolution purposes — that obligation overrides your deletion request until the required period expires, after which the record is deleted. The same applies to records needed for an open dispute, claim or investigation, and to the minimum fraud-prevention signals.

Comments stay visible until you delete them, a moderator removes them, or your account is deleted. A comment that is removed — by you, by a moderator, or by account deletion — has its text erased and its display name replaced immediately; a minimal moderation record (that a comment existed, when, and what enforcement action was taken, together with reports about it) is kept for up to 12 months to enforce the commenting rules and to prevent abuse and ban evasion, then deleted.

Retained records are used only for the purpose that justified keeping them, and are anonymized where they no longer need to identify you. The categories, and how to ask what is held about you, are set out on the Account Deletion & Your Data page.

8. Your rights

Subject to applicable law, you may access, correct, delete, restrict, or object to processing of your data, withdraw consent, and request portability. Contact support@versepond.com. You may also lodge a complaint with the Office of the Data Protection Commissioner (Kenya) or your local authority.

9. Account deletion & data export

You can request deletion of your Versepond account and associated data, and a copy of your data, from your account page or by contacting support@versepond.com. Deleting your account removes your profile, entitlements, your library (favourites, collections and history backups), the shared copies of your collections (their links stop working), your Song Logic NZK import records, your comments (text and display name erased) and support conversations; records we must keep by law are retained for the period described in §7 and then deleted. Requests made to support are actioned once we have verified that you are the account holder, and completed within 30 days of that verification. See the Account Deletion & Your Data page (also at versepond.com/delete-account) for what is deleted and timelines.

10. Children

The Services are not directed to children under 16, and we do not knowingly collect their data. If you believe a child has provided us data, contact support@versepond.com.

11. Security

We use industry-standard measures (including Google Cloud/Firebase security) to protect your data. No method is perfectly secure, but we work to safeguard it.

12. Changes

We may update this Policy; the “Last updated” date will change and, for material changes, we will provide notice. Continued use after changes means you accept the updated Policy.

13. Contact

Versepond Digital — support@versepond.com · +254 118 701280 — P.O. Box 22709-00100, Nairobi, Kenya.